Ola Cabs ( ANI Tech. Pvt. Ltd. ) Creating a lasting, positive impact on a billion lives. Product Design Internship | SUMMER 2019
Abstract
This summer, I got the unparalleled opportunity to Intern as a Product Designer at Ola Cabs ( ANI Technologies Pvt. Ltd. ) in Bengaluru, India from 13 May’19 to 13 August’19. The constant support and guidance from the team of exceptionally talented individuals and leaders really helped build an amazing learning environment for me.
Introduction
Ola is India’s largest mobility platform and one of the world’s largest ride-hailing companies, serving 250+ cities across India, Australia, New Zealand, and the UK. The Ola app offers mobility solutions by connecting customers to drivers and a wide range of vehicles across bikes, auto-rickshaws, metered taxis, and cabs, enabling convenience and transparency for hundreds of millions of consumers and over 1.5 million driver-partners.

Launched in 2011, Ola is India’s first real-time ride-hailing platform. One that truly democratized mobility solutions across the country and empowered hundreds of millions of Indians to lead better liver. The journey of Ola Mobility started with just one button that said “Pick me up!” and a map showing the nearby cabs in Mumbai.
Team
As I was a Product Design Intern, I worked closely with different teams of Product i.e. Product managers, Tech, Marketing and Design. Design team itself has four major verticals, one looked after the consumer experience (passenger side), another after the merchant experience (driver side) and there were two other teams, one looked after all the creatives (illustrations) that were used anywhere by Ola and the last team was that of Content. During my internship, I was a part of the Consumer App team and was mentored by Agniva Si. Ola Design has a really progressive work culture, where I learnt a lot from other buddying designers who helped me turn my half learnt skills into well nourished implementations!0
Projects
I was assigned with real-time live projects and with that came great responsibility. The expectations were really challenging and at times apprehensive, especially at the start, being thrown into the deep end which eventually bought out the best in me and helped me contribute efficiently! Here is what I worked on:

Asset Management System:
Ola has launched a new feature of Self Drive for which an android app for the Yard Manager had to be designed.

Ola Design System:
Ola Cabs is revamping the design of its mobile application, which will be launched in the beginning of 2020. Designing a Language understood by the whole team was of high priority, thus a Design System was crafted.

Ola Notifications System:
Right from “Search Cab” to “Ride has Started”, the experience matters a lot and to keep this link in tact a perfect notification system was required. These project I worked on are currently under development phase, thus is under Non-Disclosure Agreement. To learn more about the projects I worked on, click here